If you need your order by a certain day, be sure to mention it in the Special Instructions. Feel free to contact us to find out for sure which day your order is expected to ship.
An email confirmation will be sent when your order ships.
1) Standard Shipping - to addresses within the USA
We will ship your package via our choice of USPS First Class, USPS Priority Mail, or UPS Ground, depending on the weight of the package and the most reasonable method for delivery to your location. The vast majority of orders are shipped via the US Postal Service, for which there is limited tracking capability. Please contact us if you need tracking information for your shipment.
It is mostly larger orders, shipping across the country (to the west coast) that are likely to ship via UPS Ground. For your general information, here is the UPS Ground Time-in-Transit Map from our warehouse. USPS orders should take a similar amount of time, if not significantly less - but don't forget to factor in a few extra days for the fact that we don't ship from our warehouse every day.
Note that these are approximate times.
2) Express Shipping - to addreses within the USA
We ship from a warehouse near Burlington Vermont, so before you decide to pick expedited shipping, you might consider whether it's really needed. We offer UPS Next Day Air, UPS 2nd Day Air, or UPS 3 Day Select to most areas (3 Day does not go to Hawaii). Also remember that UPS cannot ship to post office boxes, so be sure to provide a street address for expedited orders.
Please keep in mind that picking express shipping does not necessarily mean your order will ship out the same day, or even the next, just that it will ship express when it ships. If you need your order by a specific date, please be sure you mention it in the text comments.
Please visit the UPS web site for more information and to Calculate Time
. We ship from zip code 05495.3) International
- to addresses outside the USA
If you want to see what it will cost to ship your order, put it into our shopping cart, and enter your address information. If the amount is too high, you don't have to finalize the order. Consider saving on postage by putting together a group order with friends, to spread the cost of shipping over more items. Also consider your local import duties which may kick in on larger orders.
We send international packages through the United States Postal Service. They ship it to your national postal service, who then sends it to you. Our ability to track these packages is extremely limited. Delivery times range up to several weeks depending on the destination; we appreciate your patience.
Your package will go through your country's customs office (which can take some time) and you might have to pay additional import taxes and fees. Customs needs to see the value of the goods being sent, which is why we cannot hide prices for international gift orders. We are unable to mark shipments as anything other than merchandise on customs forms. Sorry!
Shipping to BRAZIL -- Effective Jan 1, 2020, all shipments to Brazil must include the recipient's Tax Identification (ID) number on customs declarations and shipping labels. Please include this in the Special Instructions on your order.
Any shipments missing the recipient's Tax ID will be subject to return, or even disposal, by Brazilian Customs.
There are several different Tax IDs that can be used when shipping to Brazil, including:
· CPF - Individual Tax ID, similar to U.S.A.s Social Security number
· CNPJ - Business Tax ID
· Passport Number
4) International Express - to addresses outside the USA
We now offer USPS Express Mail shipping for international orders. You can use the calculator here at the USPS website to estimatehow long it will take for your package to arrive.
Please keep in mind that choosing express shipping does not necessarily mean your order will ship out the same day, or even the next, just that it will ship express when it ships. You are responsible for any import taxes and fees, and the time calculated by the USPS does not include time that your package may remain in your country's Customs office. Express shipping often requires a signature as well, and may be rejected and returned to us if your delivery person cannot connect with you.
-- to be updated in November 2021 --
2020 - Quick Date Guideline for Ordering around the Christmas Holiday:
For your order to be delivered by Thursday, December 24 by each of the following methods you need to order from us by:
Standard USA Shipping - Tuesday, Dec. 15th before 6 PM Eastern
UPS 3 Day Select - Friday, Dec. 18th before 6 PM Eastern
UPS 2nd Day Air - Sunday, Dec. 20th before 6 PM Eastern
UPS Next Day Air - Monday, Dec. 21st before 6 PM Eastern
Canada and most other international - Friday, December 4th, before 6 PM Eastern
Africa, Central America, and South America - Friday, November 27th, before 6 PM Eastern
* Note: None of these times are guaranteed. These are just estimates based on information from the USPS and UPS websites.
We'll be shipping every week day through Thursday, December 24th, and then Monday, December 28th through Thursday December 31st. We will resume our normal shipping schedule on Thursday, January 4, 2020.
Our warehouse is located in Vermont (zip code 05495). If you need your order by a certain day, please mention it in the Special Instructions (we cannot make guarantees but we'll do our best to get your order out to you in time). We make every effort to ship orders received by 6 PM the previous day, but this is not guaranteed. Your order may ship on the next business day. Please take this into account when choosing your shipping method.